Stupid Smart Bro technical support. I was at work and I had my girlfriend who was at home to re complain about the loss of my home internet connection. They made her look up stuff and found out something about my local IP address was wrong. Their solution? They told my girlfriend to upgrade my OS. What the fuck?!? Aside from the OS having no bearing on what my IP address is because I obtain my address automatically from the router antenna they installed, they have the nerve to tell me that I need to upgrade my Windows XP?!? They should be shot, stoned, flayed, and burned alive.
I called the support line myself and made my feelings on their response very clear. Now they tell me that my antenna may not be pointing to the base station; they think it might have been messed with somehow. My theory is those damn cats always running on my roof are to blame. Now, if those idiots at Smart just said something like this before then it would have saved me some time to get it fixed.
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